Contact Customer Support

We Are Here to Help

Have a question regarding product dimensions, material care, order delivery, or bulk purchasing? Our specialized support team is available to assist you.

Customer Support Email

support@homeproductforyou.com

Typical response within 24 hours

Operating Hours

Monday – Friday: 9:00 AM – 6:00 PM EST

Saturday: 10:00 AM – 3:00 PM EST

Design & Logistics Hub

HomeProduct Distribution Center

742 Evergreen Terrace, Suite 300, New York, NY 10001

Order Tracking Inquiries

Please include your 6-digit Order ID in your message for faster resolution.

Send Us a Message

Common Inquiries

Quick answers to frequently asked questions regarding shipping, ordering, and warranties.

How long will it take for my order to arrive?

Most standard products are dispatched within 24 to 48 hours. Standard domestic delivery typically takes 2 to 5 business days depending on your shipping destination. You will receive real-time package tracking information via email upon dispatch.

What is your 30-day return policy?

We provide a 30-day risk-free return window for all items in their original condition and packaging. If you are unsatisfied with your product for any reason, reach out to support@homeproductforyou.com to receive a prepaid return shipping label.

Do you offer free shipping on larger orders?

Yes! All orders with a total cart value exceeding $100 automatically qualify for free standard ground delivery throughout the continental territory.

Are your materials sustainably sourced?

All wood components utilized in HomeProduct collections are certified by the Forest Stewardship Council (FSC). We prioritize biodegradable cotton ropes, lead-free ceramics, and recyclable protective parcel packaging.